Effective Date: October 1, 2024

Welcome to Creative X Business (“CXB”). By accessing or using our website, services, or content, you agree to comply with and be bound by the following terms and conditions.

1. Acceptance of Terms

By accessing and using the CXB website or services, you accept and agree to these Terms of Use. If you do not agree, you should not use our services.

2. Services Provided

CXB offers creative marketing and production services, including but not limited to video production, graphic design, animated content, branding, and social media content creation. All services are subject to availability and may change at any time without notice.

3. Use of Content

Upon full payment, all content created by CXB for the client, including videos, graphics, logos, text, and design elements, will become the sole property of the client. CXB waives any rights to the content, except for the right to use the work for promotional purposes in portfolios, case studies, or marketing materials, unless otherwise agreed upon in writing by the client.

4. Intellectual Property

All intellectual property rights related to the CXB website and services, including but not limited to trademarks, copyrights, and patents, are the exclusive property of CXB or its licensors. Unauthorized use of any intellectual property is strictly prohibited.

5. Client Responsibilities

Clients must provide accurate, complete information and meet any deadlines or requirements to ensure the successful delivery of services. Failure to do so may result in delays or additional fees.

6. Payment and Fees

All fees for services will be outlined in quotes or contracts before work begins. A minimum of 50% of the total service fee will be charged upfront before any work commences, with the remaining balance due prior to the delivery of final files or assets. CXB reserves the right to suspend or terminate services if payments are not made according to the agreed terms.

7. Revisions

CXB includes revisions within the scope of the project as long as they are progressive and follow a singular direction agreed upon during the initial project brief. Revisions should aim to refine and improve the original concept. However, any changes of mind that deviate from the original direction, or requests for multiple options for consideration outside of the agreed-upon scope, may incur additional costs. CXB will notify the client of any additional charges before proceeding with these requests.

8. Refunds

Refunds will not be issued for work that has been started or completed under any circumstances. However, if the client has made a pre-payment for services that have not yet commenced, they may be eligible for a refund upon written request, subject to CXB’s sole discretion. All refund requests must be submitted prior to the initiation of any work and are subject to administrative review.

9. Confidentiality

Both parties agree to maintain confidentiality of any proprietary information shared during the course of business. This includes client business strategies, marketing data, and CXB production processes.

10. Limitation of Liability

CXB will not be liable for any indirect, incidental, or consequential damages arising from the use of our services or website. CXB’s total liability is limited to the amount paid for the services in question.

11. Changes to Terms

CXB may update or modify these Terms of Use at any time. Any changes will be posted on this page, and it is the user’s responsibility to review these terms regularly.

12. Governing Law

These Terms of Use are governed by the laws of Ontario, Canada without regard to its conflict of law principles.

13. Contact Us

If you have any questions about these Terms of Use, please contact us at x@creativexbusiness.com